About Us

We strive to provide a seamless and efficient delivery experience for our valued customers. Here is some important information regarding our delivery process: Shipping Options: We offer reliable shipping options to ensure your MicroClean Duo set reaches you in a timely manner. You can select your preferred shipping method during the checkout process. Processing Time: Once your order is received, we will process it within 1-2 business days. Please note that processing time may vary during peak seasons or promotional periods. Shipping Time: The estimated shipping time will depend on your location and the shipping method chosen. Typically, you can expect delivery within 5-7 business days for domestic orders, and 7-14 business days for international orders. Order Tracking: Once your order is shipped, we will provide you with a tracking number. You can use this number to track the progress of your package and stay updated on its estimated delivery date. Shipping Costs: Shipping costs will be calculated based on the destination and the weight of your order. The applicable shipping charges will be displayed during the checkout process. International Shipping: We offer international shipping to select countries. Please note that customs duties, taxes, or any additional fees imposed by your country's customs department are the responsibility of the recipient. Address Accuracy: Please ensure that you provide us with the correct shipping address during checkout. We cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address information.